How do you get reviews removed on Google and Yelp? That's the big question people always ask us and we've got the answers for you. My name is Matt Jones. I'm your teacher and this is WebPunch's School of Online Reputation Management.
Here are your trends in online reputation management.
I am Matt Jones, co-founder of WebPunch. I'd like to talk to you today about some of the tips, some of the points, some of the trends that we're seeing in the ever-changing world of reputation management. One of the first things that we're seeing is that our world, the world of online reputation management is ever more mingling and intertwining with local search engine optimization. If you're not sure what local search engine optimization is, we're talking about the map section of the Google search results. We're seeing more and more that the review signals this year are up 21%. Now, what that means is that Google is placing even more emphasis and ranking companies that have reviews higher than they have in previous years, so that's really important, not only for your reputation, but if you want to rank on that local area. If you wanna get on that map section and get in front of potential customers, you need to have reviews.
Hi and welcome to another episode of WebPunch's School of Online Reputation Management. Again, I'm your host and teacher, Matt Jones, and today we're going to tackle a pretty interesting topic. It's how to gauge the return on your investment with Online Reputation Management.
Who likes getting the same set of questions over and over? No one, that’s who. No one ever said, “Please send me the same survey, over and over again for as long as I’m your customer.” In fact, it’s got a name and even debuted as a disease in WebPunch’s booth at this year’s International Franchise Association Conference. It’s called Survey Fatigue.
Socrates, our favorite Greek philosopher, is known and revered for the Socratic Method, but did you know that he’s also the author of one of the shortest and sweetest phrases we’ve all heard? γνῶθι σεαυτόν - Know Thyself.
Name: Matthew GrayCompany: The Rocky Mountain Innovation LabTitle: Executive Director, Coach and StrategistProfessional Background: Community service and leadership programming in colleges, teaching leadership courses, consultantAlma Mater: The Johnston Center for Integrative Studies at the University of RedlandsLast Book You Read: Stealing FireAdvice you've been given and actually used: "Practice the disciplined pursuit of less" from Greg McKeown's Essentialism. Read it!Method of Relaxation: Being in nature, running, meditating, and hanging with my family
Often we, as human beings, get wrapped up in the chaos that is life. We schedule too many meetings, take on one too many projects, forget to put our phones on airplane mode for a rest, or don't take advantage of the weekend. Perhaps at the top of the list of things we forget to do is think about and understand where we are going or what we want to do professionally. That means looking at things a little more long-term, like a year plus. The beginning of the year is always a good time to take pause and set goals. Where do you picture yourself by 2019? What goals do you have for yourself? Will you have mastered new skills? Helped your company increase business? Will you have gotten that promotion you've always wanted? Do you have any goals for yourself?
Employees itching to get home? Do they have a bad case of twitchy legs, bouncing up and down on their toes in end-of-day anxiety? Maybe they’re sedentary, sitting at the desk all day because they didn’t have time for a walk or gym session. Perhaps they’re on their feet all day, in and out of consultations, grinding away. Even worse, maybe they’ve never met the guy working right next to them.
In January food and beer sales take a dive and gym and yoga studios see more business. The world is eager to start the new year off right, take advantage of a fresh start, and shed the grime and weight we’ve built up over the previous year and holiday season.
Ho, ho, ho, yawls! Have we got a treat for you: Santa's eight reindeer. Have you ever really known them? Like really gotten to understand them? While we didn't have drinks with them or anything (yet!), we totally get them. Want to meet them? Want to get to know them? They've each got their own weird, wild story and of course, their own unique personality. Read on!